We value YOU.

Privacy Policy

Effective Date: March 15, 2025

At AutoSense, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

We collect the following information when you interact with our site:

  • Personal Information: Name, email, phone number, shipping/billing address (for order processing).

  • Payment Information: Processed securely through third-party providers; we do not store your credit card details.

  • Usage Data: IP address, browser type, and browsing behavior to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted third parties for:

  • Payment processing (e.g., PayPal, Stripe)

  • Order fulfillment and shipping

  • Legal compliance if required

4. Data Security

We implement security measures to protect your data, but no method is 100% secure. You are responsible for safeguarding your account details.

5. Your Rights

You can request access, corrections, or deletion of your personal data by contacting us.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms of Service

Effective Date: March 15, 2025

Welcome to AutoSense! By using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Use

By accessing this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use our site and products legally and ethically.

2. Orders & Payments

  • All prices are listed in CAD and are subject to change.

  • Orders are processed upon payment confirmation. We accept major credit cards, PayPal, and other secure payment methods.

  • Ensure your shipping details are correct before completing a purchase; we are not responsible for incorrect information.

3. Shipping & Returns

  • We ship to North America within 3-5 business days. Shipping times vary by location.

  • Returns are accepted within 14 days for unused, unworn items. Customers cover return shipping costs unless the item is defective or incorrect.

4. Intellectual Property

All logos, product designs, images, and content on this site belong to AutoSense. Unauthorized use, reproduction, or resale is strictly prohibited.

5. Limitation of Liability

AutoSense is not responsible for:

  • Damage caused by improper use of our products

  • Loss or theft of orders once marked as delivered

  • Any indirect or incidental damages resulting from website use

6. Changes to These Terms

We may update these Terms at any time. Continued use of our site means you accept any changes.

Refund Policy

We accept returns and exchanges within 14 days of delivery for unused, unworn items in their original condition. Customers are responsible for return shipping costs unless the item is defective or incorrect. Refunds will be processed once the item is received and inspected. Custom or personalized orders are non-refundable.

Shipping Policy

Orders are processed within 3-5 business days and shipped via Canada Post. Delivery times vary based on location, typically ranging from 5-14 business days. Shipping costs are calculated at checkout.

We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided by the customer. Tracking information will be provided once your order ships.

FAQs

  • We take pride in using high-quality materials for all our apparel. Our products are designed for durability, comfort, and style, ensuring they meet the expectations of car enthusiasts who want to represent their passion in the best way possible

  • Yes, we offer custom apparel for individuals, car clubs, and businesses. Whether it's embroidered logos, special designs, or bulk orders, we can create something unique for you. Contact us for pricing and design options

  • Some of our designs are limited releases and may not be restocked, while others are part of our core collection and will return. If an item you want is sold out, sign up for restock notifications or follow us on social media for updates on new drops

  • To keep your clothing in the best condition, we recommend washing it inside out with cold water and air drying or using a low heat setting. Avoid bleach and high heat to preserve the quality of prints and fabrics